Shipping policy

Shipping Policy 🚚

At Elisa.pk, we deliver across all of Pakistan quickly, 
safely, and reliably. Here's everything you need to know 
about our shipping process.

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📦 DELIVERY COVERAGE

We deliver to all cities across Pakistan including:
- Karachi • Lahore • Islamabad • Rawalpindi
- Faisalabad • Multan • Peshawar • Quetta
- Sialkot • Gujranwala • Hyderabad
- And all other cities & towns nationwide 🇵🇰

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🚀 DELIVERY TIMEFRAME

| Order Type          | Delivery Time        |
|---------------------|----------------------|
| Major Cities        | 3 – 5 Business Days  |
| Other Cities/Towns  | 5 – 7 Business Days  |
| Remote Areas        | 7 – 10 Business Days |

Note: Orders are processed within 1-2 business days 
after confirmation. Delivery times begin after 
order processing.

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💵 SHIPPING CHARGES

| Order Amount        | Shipping Cost        |
|---------------------|----------------------|
| Below Rs. 3,000     | Rs. 200              |
| Rs. 3,000 and above | FREE 🎉              |

Cash on Delivery (COD) is available on all orders
across Pakistan at no extra charge.

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💳 PAYMENT METHODS

We currently accept:
- ✅ Cash on Delivery (COD) — Pay when you receive
- ✅ Bank Transfer (ask us for details via WhatsApp)
- ✅ EasyPaisa / JazzCash (ask us via WhatsApp)

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📬 ORDER TRACKING

Once your order is dispatched, you will receive:
- A WhatsApp message with your tracking number
- Courier company name
- Estimated delivery date

You can track your order directly on the 
courier's website using your tracking number.

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⚠️ IMPORTANT NOTES

- Orders are not processed on Sundays & 
  public holidays
- Delivery times may be slightly longer during 
  sale seasons & Eid holidays due to high volume
- Please ensure your delivery address & contact 
  number are correct at checkout — we are not 
  responsible for failed deliveries due to 
  incorrect information
- If you are unavailable at time of delivery, 
  the courier will attempt redelivery or contact 
  you on your provided number

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❓ SHIPPING QUERIES

WhatsApp: +92 3086721103
Email: elisapkoffical@gmail.com
Response Time: Within 24 hours
Monday – Saturday | 10:00 AM – 8:00 PM

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💜 Thank you for shopping with Elisa.pk
We are committed to delivering your order 
safely and on time, every time.